Last updated: September 13, 2026

Homes.mn (“Homes.mn,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and real estate services.

This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and the choices available to you.

By using Homes.mn, submitting an inquiry, creating an account, requesting a property viewing, listing a property, or otherwise using our services, you acknowledge the practices described in this Privacy Policy.

1. About Homes.mn

Homes.mn is a real estate website and service based in Mongolia. We help individuals and businesses find apartments, houses, offices, and other residential and commercial properties for rent or sale.

Our services may include property search and listings, inquiries, property viewings, communication with property owners, landlords, buyers, sellers, agents and agencies, and related real estate assistance.

Website: Homes.mn
Location: 52 Ar Zaisan Street, Khan-Uul District, Ulaanbaatar, Mongolia
Operated by: Online Services Ltd.
Email: support@homes.mn
Telephone: (976) 9550-4470

2. Information We Collect

The information we collect depends on how you use Homes.mn.

When you contact us, create an account, request information about a property, arrange a viewing, list a property, or use our services, you may provide information such as your name, email address, telephone number, account information, preferred method of contact, property requirements and preferences, rental or purchase requirements, budget or preferred price range, move-in or availability dates, messages and inquiries, and other information you voluntarily provide.

If you list a property, we may also collect property information, photographs, descriptions, addresses, pricing, availability, and information about your relationship to the property.

3. Information Collected Automatically

When you visit Homes.mn, certain technical information may be collected automatically by our website, hosting provider, analytics services, security tools, or other technologies.

This information may include your IP address, browser type and version, device type, operating system, approximate geographic location derived from technical information, pages visited, referring website or source, date and time of visits, time spent on pages, interactions with website features, cookie identifiers, and technical logs.

We may use this information to operate, secure, maintain, analyze, and improve Homes.mn.

4. Property Search Information

When you search Homes.mn, we may process information about your searches, including property location or area, property type, rental or sale preference, price range, number of bedrooms or rooms, property features, search filters, and properties viewed, saved, or contacted.

We may use this information to provide search functionality, improve Homes.mn, understand what types of properties users are interested in, and provide more relevant services.

5. Property Inquiries and Viewing Requests

When you inquire about a property or request a viewing, we may collect your name, telephone number, email address, preferred viewing time, property of interest, and any message or requirements you provide.

We use this information to respond to your inquiry, arrange the viewing, communicate with you, and provide relevant real estate services.

Where necessary, information from your inquiry may be shared with the relevant property owner, landlord, seller, agent, agency, developer, or another party involved with the property. We only share information reasonably necessary for the relevant purpose.

6. Property Owners, Landlords, Sellers and Agents

If you provide a property for listing on Homes.mn, we may collect information necessary to create and manage the listing and verify or facilitate the service.

This may include your contact information, relationship to the property, property details, photographs, location, pricing, availability, and other relevant information.

Some property information is intended to be publicly displayed as part of the listing. Personal contact information will only be publicly displayed where this forms part of the service or where you have authorized its publication.

7. How We Use Personal Information

We may use personal information to operate and maintain Homes.mn; provide real estate services; create and manage accounts; respond to inquiries; help users find properties; arrange property viewings; connect users with property owners, landlords, sellers, agents, or agencies; create and maintain property listings; provide customer support; improve our services; maintain website security; prevent fraud and abuse; resolve complaints; maintain necessary business records; and comply with applicable legal obligations.

Where required by applicable law, we will obtain appropriate consent before using personal information for a particular purpose.

8. Communications

If you contact Homes.mn about a property or service, we may communicate with you using the contact information you provide.

Communications may include responses to inquiries, property information, viewing arrangements, transaction-related information, customer support, and other communications necessary to provide the requested service.

Depending on your preferences and the information you provide, we may communicate by email, telephone, SMS, or messaging services.

9. Marketing Communications

Where permitted by law and, where required, with your consent, we may send you information about Homes.mn services, new properties, relevant property opportunities, or other updates.

You may ask us to stop sending marketing communications at any time.

Stopping marketing communications will not prevent us from sending necessary service-related communications concerning an active inquiry, account, viewing, transaction, or other service you requested.

10. Cookies and Similar Technologies

Homes.mn may use cookies and similar technologies to operate the website, remember preferences, improve functionality, understand website usage, maintain security, and measure website performance.

These may include essential cookies necessary for website operation and security, preference cookies used to remember settings, analytics cookies used to understand website usage, and third-party cookies associated with services integrated into Homes.mn.

You can usually control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Additional information may be provided in our separate Cookie Policy.

11. Analytics

Homes.mn may use website analytics tools to understand website traffic and usage.

Analytics information may include pages visited, time spent on the website, device and browser information, approximate location, traffic sources, and interactions with website features.

If Homes.mn uses third-party analytics services, those services may process information according to their own privacy policies and settings.

12. Maps and Location Services

Homes.mn may use third-party mapping services to display property locations and maps.

When you interact with a map, the mapping provider may receive technical information such as your IP address, browser information, and interaction with the map.

Property locations displayed on Homes.mn may be exact or approximate depending on the listing and privacy considerations.

Use of third-party mapping services is also subject to the applicable provider’s privacy practices.

13. reCAPTCHA and Security Services

Homes.mn may use anti-spam, CAPTCHA, firewall, fraud-prevention, and other security technologies to protect forms, accounts, and the website from automated abuse and malicious activity.

These services may process technical information about your device, browser, network connection, and interaction with the website to determine whether activity is legitimate.

14. Social Media and External Services

Homes.mn may provide links to or integrations with social media platforms, messaging applications, video services, virtual-tour providers, or other third-party services.

When you interact with these services, information may be processed by the relevant third party according to its own privacy policy.

Homes.mn does not control the privacy practices of independent third-party services.

15. When We Share Information

We do not sell your personal information as a business practice.

We may share information where reasonably necessary with property owners, landlords, buyers, sellers, real estate agents and agencies, property developers, technology and hosting providers, email and communication providers, analytics and security providers, professional advisers, government authorities, courts, regulators, or law enforcement where legally required.

We may also share information with another party when you specifically request or authorize us to do so.

For example, if you request a viewing of an apartment represented by a third-party landlord or agent, we may provide the information reasonably necessary to arrange that viewing.

16. Service Providers

We may use third-party companies to help operate Homes.mn and provide our services.

These companies may provide website hosting, cloud storage, website maintenance, email delivery, customer communication, analytics, mapping, spam prevention, website security, and data backup services.

Such providers may process personal information only to the extent necessary to provide their services, subject to applicable contractual and legal requirements.

17. International Data Transfers

Some technology providers used by Homes.mn may operate servers or process information outside Mongolia.

As a result, information may be transferred to or processed in countries whose privacy laws differ from those of Mongolia.

Where required by applicable law, we will take reasonable measures to ensure that international transfers of personal information are appropriately protected.

18. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Measures may include access controls, secure hosting, software updates, backups, security monitoring, and encryption where appropriate.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should also take appropriate steps to protect their account credentials and devices.

19. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Different types of information may have different retention periods.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and technical requirements.

20. User Accounts

If you have a Homes.mn account, you are responsible for keeping your login credentials confidential.

Your account may contain personal information, saved properties, inquiries, listings, or other information associated with your use of Homes.mn.

If you believe another person has gained unauthorized access to your account, please contact us promptly.

21. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights concerning your personal information, including the right to request access to information we hold about you, request correction of inaccurate information, request deletion where applicable, withdraw consent where processing is based on consent, or object to certain uses of your information where applicable.

Some requests may be subject to legal exceptions, identity verification, record-retention obligations, or other lawful limitations.

To make a privacy request, please contact us using the information provided below.

22. Children’s Privacy

Homes.mn is a real estate service intended primarily for adults.

We do not knowingly seek to collect personal information from children who are not legally able to use the relevant services independently.

If we become aware that personal information relating to a child has been collected improperly, we will take reasonable steps to address the matter in accordance with applicable law.

23. Public Property Information

Information intentionally published in a property listing may be publicly accessible and may appear in search engines or be shared by users.

Property owners, agents, and other listing providers should avoid including unnecessary personal or confidential information in property descriptions, photographs, or other publicly visible fields.

Removing information from Homes.mn may not immediately remove copies previously indexed or cached by independent search engines or third-party services.

24. External Links

Homes.mn may contain links to websites operated by third parties.

We are not responsible for the privacy, security, content, or practices of external websites. We encourage users to review the privacy policy of any third-party website or service they use.

25. Business Transfers

If Homes.mn or the business operating Homes.mn is reorganized, merged, acquired, sold, or transferred, information associated with the business may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

26. Legal Requirements and Protection of Rights

We may preserve or disclose information where reasonably necessary to comply with applicable laws, court orders, lawful government requests, or other legal obligations.

We may also process or disclose information where reasonably necessary to investigate fraud or abuse, enforce our Terms of Use, protect the security of Homes.mn, or protect the rights and safety of our users, employees, business, or others.

27. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices, or legal requirements.

When we make changes, we will publish the updated Privacy Policy on Homes.mn and revise the “Last updated” date at the top of this page.

We encourage users to review this Privacy Policy periodically.

28. Governing Law

This Privacy Policy and our handling of personal information are subject to applicable laws of Mongolia, including applicable requirements concerning personal data and privacy.

Nothing in this Privacy Policy is intended to limit rights that cannot lawfully be limited.

29. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how Homes.mn handles your information, please contact us:

Homes.mn
Operated by: Online Services Ltd.
Address: 52 Ar Zaisan Street, Khan-Uul District, Ulaanbaatar, Mongolia
Email: support@homes.mn
Telephone: (976) 9550-4470
Website: Homes.mn